The "Jira Administrator" link on the Greenhopper Project Configuration page fails

See attached screenshot for location of link.

http://<server name="">/secure/Administrators.jspa link shown as Jira Administrator fails when clicked on.

Click on Agile link at the top of the page

Click on Tools on the right hand side of the page then choose Configuration

Click on Jira Administrator at the bottom of the page

Brings up URL http://<server name="">/secure/Administrators.jspa which fails with the following error:

Excerpt of error:

Not Found (404)

Could not execute action Administrators :Action 'Administrators' not found or could not be initialized a class with that name could not be found.

<small><small></small></small>

<small><small>java.lang.IllegalArgumentException: Action 'Administrators' not found or could not be initialized a class with that name could not be found. at com.atlassian.jira.config.webwork.JiraActionFactory$JiraPluginActionFactory.getActionImpl(JiraActionFactory.java:425) at webwork.action.factory.PrefixActionFactoryProxy.getActionImpl(PrefixActionFactoryProxy.java:99) at webwork.action.factory.JspActionFactoryProxy.getActionImpl(JspActionFactoryProxy.java:59) at webwork.action.factory.CommandActionFactoryProxy.getActionImpl(CommandActionFactoryProxy.java:60) at webwork.action.factory.AliasingActionFactoryProxy.getActionImpl(AliasingActionFactoryProxy.java:92) at webwork.action.factory.CommandActionFactoryProxy.getActionImpl(CommandActionFactoryProxy.java:60) at  

</small></small>

1 answer

This will probably require some debugging work, best done with our support team. Please contact our support team via our Support Portal. If you have never used our support services before, you'll have to sign up. Let us know the resolution here, if you decide to go that route.

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