The audit log shows the author of an entry as "JIRA". What does that mean?

I'm looking at the audit log and I see that most entries have an author that refers to a real JIRA user. However, some entries have an author of "JIRA".

What does this mean? Does it mean the action was not triggered by a person?

In my case I'm trying to track down who deleted an entire JIRA project. Knowing that the author is "JIRA" is not helpful.

3 answers

Thanks for the information - at least I know I am not going crazy now

However, I am not sure one can call something an "audit" if you the audit trail not show who (a real person) made the change.  Especially for something as important as a user, group or project level change.  

This is a big security issue for JIRA frankly.

I also have a "JIRA" user showing in my audit file for deleting a project - even though I was the one who deleted the project.  I would see if Atlassian can get you a detailed log file - that may help.

The help doc says that there is a known issue where the author does not show for user management events.  

"There is a known issue which prevents the Author field from displaying the username for changes that were made in the user management pages in Jira cloud applications (including changes to users, groups, and application access). For example, events such as users being created or users being assigned to groups will not include the username of the user who made that change."

Is on this page:

Suggest an answer

Log in or Sign up to answer
Community showcase
Published yesterday in Jira

How you can achieve compact and easy-to-maintain workflows in your JIRA( Server)

This approach requires you to have the JIRA administrative rights. The main aim of this article is to help you achieve an organized, easy-to-maintain workflows in your JIRA instance thereby, reducin...

188 views 0 0
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you