Tempo Timesheets for Server 10.15.2

[Cormant Systems Administrator]

Our Tempo sheets encounter issues.

Issue:

Unable to Log Time

Period Configuration not working

[Tempo Support]

Hi there,

I will invite you to open a case at Tempo Customer Support so we can assist you with your issue: https://tempo-io.atlassian.net/servicedesk/customer/portal/6

Best regards,

Chih

Tempo Support

[Cormant Systems Administrator]

Hi @Tempo Support 

We are encountering this type of problem again after restoring our Jira Server from the .xml backup file. Can you help us again on this? Thank you!

[Susanne Götz _Tempo_]

Hi, 

Can you please create a ticket for this in our Tempo Support system, https://tempo-io.atlassian.net/servicedesk/customer/portal/6 

Can you please attach the JIRA support.zip file as it might help us to investigate this problem? Information on how to create this file can be found on https://confluence.atlassian.com/support/create-a-support-zip-790796819.html

Best regards,
Susanne Götz
Tempo team

[Cormant Systems Administrator]

Hi Susanne,

This is well noted and I will check on it. Thank you!