Team Managed project --> Issue Detail screen --> Status on left or not available for non-admin

Dave Channing January 27, 2025

We have a team-managed project where in the last week or two, the status drop down (i.e., to change from To Do to In Progress) that is normally on the right side of the Issue Detail screen has moved.

For some Project level users/members, it does not show up at all (only the Actions drop down is available)
--> Users affected here can still drag and drop on the active board to different statuses, but cannot do it within the ticket itself

For some Project level admins/users, it shows up on the LEFT of the screen
--> Users affected here can change the status in the ticket because the drop down is still available on left of the Issue Detail screen and or drag and drop on the active board.

Oddly, I am the project Admin and Member but it shows normally on the RIGHT for me.  I have no issues changing the status in the ticket or dragging/dropping on active board.


Is there a setting or user group that we need to review?  The Jira admin we have is OOO this week.

 

Here is a screen shot of the drop down on the left

Screenshot 2025-01-27 103014.png

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Cristian0791
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January 27, 2025

Hi Dave,

Please read this topic: https://community.atlassian.com/t5/Jira-questions/solved-How-to-set-status-field-back-to-context-field-area/qaq-p/2920008

I see that the problem is similar and they have raise a support request and solve it.

Dave Channing January 27, 2025

Thank you so much!  

I just got reports that the button is now available for all, but on the left.  

 

Again, I tried to Google the answer but could not find the answer.

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