Suspicious email

G M
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
January 9, 2025

Hello. I've received an email on Jan 10 coming from 

info@e.atlassian.com, telling about some new billing management system in Japanese. I don't speak Japanese and nowhere do I have it set up as my language. The sender appears as verified in Gmail. The links in the email lead to https://click.e.atlassian.com.

1) Is it a scam? No way it isn't, but would like to verify.

2) If it is, how did the fact about me having an account end up leaking to scammers, Atlassian? I don't even use Jira actively, let alone link my Jira account anywhere.

ThanksScreenshot 2025-01-10 at 0.40.54.pngScreenshot 2025-01-10 at 0.41.10.pngScreenshot 2025-01-10 at 0.41.23.png

2 answers

0 votes
Jack Brickey
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
January 9, 2025

Hi @G M , welcome to the Community. Indeed that appears to be a phishing email and recommend reporting here - security@atlassian.com

G M
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
January 9, 2025

Thank you, flagged to the security team.

0 votes
Trudy Claspill
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
January 9, 2025

Hello @G M 

Welcome to the Atlassian community.

I have flagged your post to raise it to the awareness of the Atlassian Team. You should hear from them within 2 business days.

The email address info@e.atlassian.com is a legitimate email address used by Atlassian to communicate with clients. The fact that you received the email would generally be an indication that you have been specified as a Billing Contact or Organization Admin for some Atlassian Cloud product. As to why the text is in Japanese, I have no idea.

G M
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
January 9, 2025

Thanks!

Suggest an answer

Log in or Sign up to answer
DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
FREE
TAGS
AUG Leaders

Atlassian Community Events