We have just upgraded to Jira7, and Sum Up has changed into Paid Update. We want to buy the license, but we just need a trial before we make a purchase. The trial is shown as valid till 7 March, but it has stopped working. Could you please do the needful? I have tried reenabling it, and when I uninstalled, and installed Sumup in trial enviornment, there is no option of free trial. Please check the screenshot.
with your license the add-on should works as expected. With the change to a paid add-on we have done some huge changes to the add-on. With the newer releases you have to define a configuration for each field, that should be calculated in the issue navigator or dashboard.You can do this in the JIRA administraion
-> AddOns -> SumUp
If you have any questions or if you need some help please do not hesitate to contact me directly at j.riedinger [at] decadis.de
The configuration seems to be okay
Could you check that your test user is not defined at the user permission configuration:
If so, your user should see the calculate button, when start a new search. Can you confirm this?
If you press calculate and you have for instance the timespent field as a column in your issue navigator, you should get the total of hours. If not - Could you provide us your network protocoll of your browser.
You can get this in most of browsers by entering F12, go to the console and copy the request and response of the sumup call
Badges are a great way to show off community activity, whether you’re a newbie or a Champion.Learn more
EaglePicher Technologies is a leading manufacturer of battery systems for diverse industries like defense, aviation, space or medical. As they operate in highly regulated industries, keeping a clear ...
Connect with like-minded Atlassian users at free events near you!Find a group
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no AUG chapters near you at the moment.Start an AUG
You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs