Subscription email in plain text

I have a subscription on a filter set up to email me on a custom schedule. The email I receive is HTML based and requires me to have access to our Jira server to even view the contents. Since our Jira instance is behind a firewall, that means I need to connect to our VPN just to read the mail. Is there any way subscriptions can be sent plain text? Or any way that I can view the results without havin a direct connection to the Jira server?

Thanks!

1 answer

1 accepted

0 votes
Accepted answer

Can you try changing the email preference under your profile to "text" instead of "html"?

Suggest an answer

Log in or Sign up to answer
Community showcase
Published Jan 08, 2019 in Jira

How to Jira for designers

I’m a designer on the Jira team. For a long time, I’ve fielded questions from other designers about how they should be using Jira Software with their design team. I’ve also heard feedback from other ...

1,179 views 5 10
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you