We have enterprise licenses for Jira and Confluence. When I try to sign the corporate email address, it says "It looks like your company does not have a subscription to Atlassian University yet."
How do I take advantage of the Enterprise license and get my staff trained in using Jira and Confluence?
Here are a couple of tips that helped me. Though you will need contact the University support team. You can either open a support ticket at support.atlassian.com or email them at "atlassian hypen university dot atlassian dot com" no spaces.
I hope this helps.
Go to my.atlassian.com and sign in with the technical contact's email. The training should be available there. I think you need to sign up first, and provide the email domain to use for authorizing additional users. (to add multiple domains you need to email support)
You may need to follow up with sales@atlassian.com or atlassian-university@atlassian.com
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I signed up using the technical contact's email. I see the licenses listed, however, I don't see anything that says Atlassian University anywhere. Which tab would it be under...?
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