Sub groups of jira-users not importing into JIRA

Hi There

I have set up our dev JIRA with ad integration with Microsoft Active Directory and all going well so far. Only issue I have is that the sub groups that I have created in jira-users are not being imported. All groups are under the same OU which is JIRA. I have worked through with Chris on other related issues.

I am trying to add in sub groups into jira-users rather than each individual person. We have about 800 people working at our company and most of them are already in the right groups but not yet added into jira-users.

2 answers

1 accepted

Accepted Answer
0 votes

Hi Ahmad. I managed to understand how this works from Atlassian as you suggested.

Thanks, Andrew

0 votes
Ahmad Danial Atlassian Team Feb 17, 2014

Hey there, Andrew.

I noticed that it has been a while since you receive any response here. Have you raised a ticket in the following link:

https://support.atlassian.com

You will be able seek help from the support engineers regarding the questions that you have here. If you have not, I would kindly suggest you to do so.

Hope this helps and all the best.

Suggest an answer

Log in or Sign up to answer
Community showcase
Posted Sep 25, 2018 in Jira

Atlassian Research Workshop opportunity on Sep. 28th in Austin, TX

We're looking for participants for a workshop at Atlassian! We need Jira admins who have interesting custom workflows, issue views, or boards. Think you have a story to sha...

455 views 7 5
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you