Sub groups of jira-users not importing into JIRA

Hi There

I have set up our dev JIRA with ad integration with Microsoft Active Directory and all going well so far. Only issue I have is that the sub groups that I have created in jira-users are not being imported. All groups are under the same OU which is JIRA. I have worked through with Chris on other related issues.

I am trying to add in sub groups into jira-users rather than each individual person. We have about 800 people working at our company and most of them are already in the right groups but not yet added into jira-users.

2 answers

1 accepted

Hi Ahmad. I managed to understand how this works from Atlassian as you suggested.

Thanks, Andrew

0 vote
Ahmad Danial Atlassian Team Feb 17, 2014

Hey there, Andrew.

I noticed that it has been a while since you receive any response here. Have you raised a ticket in the following link:

You will be able seek help from the support engineers regarding the questions that you have here. If you have not, I would kindly suggest you to do so.

Hope this helps and all the best.

Suggest an answer

Log in or Sign up to answer
Atlassian Community Anniversary

Happy Anniversary, Atlassian Community!

This community is celebrating its one-year anniversary and Atlassian co-founder Mike Cannon-Brookes has all the feels.

Read more
Community showcase
Julia Dillon
Posted Tuesday in Jira

Tell us how your team runs on Jira!

Hey Atlassian Community! Today we are launching a bunch of customer stories about the amazing work teams, like Dropbox and Twilio, are doing with Jira. You can check out the stories here. The thi...

197 views 1 18
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you