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Starred Filters Gadget keeps on loading

Cristina Gatt
Cristina Gatt January 31, 2025

We have recently moved from DC to Cloud. One of our users have reported that the Starred Filters gadget in a particular gadget keeps loading for her. For other users, this gadget loads fine.

For the affected user, the same gadget in another dashboard loads ok. 

We have tried to remove and re-add the gadget but it still did not solve the issue. 

Did anyone ever experience this? Any thoughts or ideas on how this can be resolved?

 

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Nikola Perisic
Nikola Perisic
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January 31, 2025

Hello @Cristina Gatt 

  • Have you tried deleting the affected dashboard and create it again?
  • Have you tried clearing the cookies in your browser?
  • Have you tried running in the incognito mode?
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Cristina Gatt
Cristina Gatt February 3, 2025

Hi @Nikola Perisic 

Clearing the cookies and cache seems to have fixed it. 

Thank you.

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