Specify file encoding in JSON import

Importing external projects and issues with UTF-8 JSON files leads to double-encoded umlauts (äöü) in our JIRA instance.

Converting the JSON files to ISO-8859-1 with iconv and importing then leads to broken umlauts..

What can I do to tell JIRA which encoding my JSON file is?

1 answer

1 accepted

After setting the file system encoding to UTF-8 in bin/setenv.sh with

CATALINA_OPTS="$CATALINA_OPTS -Dfile.encoding=UTF-8"

it works now as expected.

Suggest an answer

Log in or Join to answer
Community showcase
Sarah Schuster
Posted Jan 29, 2018 in Jira

What are common themes you've seen across successful & failed Jira Software implementations?

Hey everyone! My name is Sarah Schuster, and I'm a Customer Success Manager in Atlassian specializing in Jira Software Cloud. Over the next few weeks I will be posting discussion topics (8 total) to ...

3,110 views 13 19
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you
Atlassian Team Tour

Join us on the Team Tour

We're bringing product updates and pro tips on teamwork to ten cities around the world.

Save your spot