“Share with” box

[khawla]

Hello,

I cannot pre-fill the “Share with” box and pre-select a defined organization (knowing that we know that those who follow our procedures are necessarily from this organization, so no need for them to have to pay attention to filling in this field). Do you have anything to help us out please?

[Nikola Perisic]

Hi @khawla 

Are you reffering to this? You need to be a customer in order to add a request participants.

[khawla]

Hi @Nikola Perisic ,

yes precisely I speak on behalf of my client, he wants that filling out a ticket will be like this