We are using the "OpenID Authentication for JIRA" with our Google account.
Users not using SSO to connect to JIRA they are not experiencing any issue. Users using the SSO to login they are very often kicked out with session timeout.
Can you help us?
Actually, I'm trying to investigate that and I'm not sure how this happens. By default JIRA has session timeout set to 5 hours so it should not be a problem, but I noticed that Tomcat's defaults are different 30 minutes.
Now I need to ask you - how did you deploy JIRA - first what version do you use, is it a standalone installation with its own Tomcat or did you deploy it other way?
What settings for session-timeout do you have in conf/web.xml and atlassian-jira/WEB-INF/web.xml (should be 30 and 300 respectively).
Do you use any reverse proxy in front of JIRA?
It’s a standalone installation .
In WEB-INF/web.xml file I have:
In my conf/web.xml
There is a proxy to redirect the http domain to https and a routing rule to redirect port 443 to 8443.
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