Server error when trying to Resolve / Attach files

One user reported that she is unable to Resolve or Attach files for a specific project.

{quote}The JIRA server was contacted but has returned an error response. We are unsure of the result of this operation.

Close this dialog and press refresh in your browser{quote}

I already tried safe mode to disable plugins but problem still exists. Please advice.

Attached support zip. Thanks

1 answer

This widget could not be displayed.
Ahmad Danial Atlassian Team Oct 07, 2013

Hey there, Erwin.

Are you still facing issues with resolving or attaching files for the project? If yes, I would suggest you to reach out to the support engineers by raising a ticket in https://support.atlassian.com so they can help you to tackle this problem. Hope this helps.

Suggest an answer

Log in or Sign up to answer
Community showcase
Posted Tuesday in Jira

What modern development practices are at the heart of how your team delivers software?

Hey Community mates! Claire here from the Software Product Marketing team. We all know software development changes rapidly, and it's often tough to keep up. But from our research, we've found the h...

203 views 1 3
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you