Send email alert on blocked state in workflow

Hi,

I would like to send an email alert to a few users when an item has been in 
"Blocked" workflow state for 24 hours.   We have implemented a custom workflow and want to have an automated email escalation/notification when the blocker has been in place for 24 hours.

Is this possible in Jira?

Thanks,

Steve

2 answers

Hi Steve,

You can use a filter subscription:

updatedDate <= -1d and status = "Blocked"

Create a filter and subscribe to it.

Be careful with schedule. In case you will schedule the JQL in filter to execute hourly you will receive a lot of notifications until the blocker resolved.

Suggest an answer

Log in or Sign up to answer
Community showcase
Published Jan 08, 2019 in Jira

How to Jira for designers

I’m a designer on the Jira team. For a long time, I’ve fielded questions from other designers about how they should be using Jira Software with their design team. I’ve also heard feedback from other ...

888 views 3 9
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you