I am getting an error message when selecting the backup file to import a project.
I don't understand why the path to the file is not valid.
Below is a screenshot from Putty & my Jira account.
You have told it to look at the root of the disk, then /backup/karrie.zip
JIRA imports are loaded from <jira home>/import, so it needs to be relative to that.
I suspect all you need to do is skip the leading / - try backup/karrie.zip. If that doesn't work, try brute force:
mv karrie.zip to /var/atlassian/application-data/jira/import
and just put karrie.zip in the file name box.
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