Security Level cannot be added to Issue Screen

[Jean-Luc Buchmann]

Hello everyone,

I cannot add the Security Level to an Issue Screen, after saving the Field pops back into the Field Panel and I need to drag it into the Layout again... I could repeat this infinitely.

Furthermore, I am in the right groups to edit the Issue Screen Layout and to set the Security Level, so I don't know what I am missing. *

Thank you for the Help

[Rudy Holtkamp · Accepted solution]

Hi @Jean-Luc Buchmann ,

Recently there was a change and issue security is now placed on a different location. You don't need to put it on the layout.

Go to Request types > Request category (e.g. Service requests) > Select your request type > Go to Restrictions > Who can view issues > Choose the appropriate security level

See also the gif below