Search for issue error

When I am on the system dashboard and type in an issue number(i.e. 123) without the key (ABC) it takes me to an issue in the project I was previously in with that number (i.e. DEF-123). However the issue I want is in a different project with that same number (ABC-123). Is there a way to configure JIRA so that if you search for an issue from the search box it doesn't search the previous project automatically. Maybe it takes you to the Issue Search screen instead and returns all of the issues with that issue number (i.e. 123)?

1 answer

This widget could not be displayed.

The search will search your "current Project", so if current project is ABC, searching 123 will result in ABC-123 issue being displayed.  If the issue does not exist, the search will search the text "123".  Text search only searches summary, description or comments - not numeric custom fields. You will need to enter the entire key, DEF-123, if DEF is not your current project.   


Suggest an answer

Log in or Sign up to answer
Atlassian Summit 2018

Meet the community IRL

Atlassian Summit is an excellent opportunity for in-person support, training, and networking.

Learn more
Community showcase
Posted Aug 06, 2018 in Jira Service Desk

A is for Activate: Share your top Jira Service Desk onboarding tips for new users!

Hi, everyone! Molly here from the Jira Service Desk Product Marketing Team :).  In the spirit of this month's  august-challenge, we're sourcing stories of Jira Service Desk activation fro...

534 views 23 15
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you