I have a username as "gteja" whose full name in "gouthamteja" in source instance and username as "gteja" whose full name is "ganeshteja" in target instance. As the user name is already existing in the target instance I have not created the username. When I merged the source instance into target instance the issue assigned to gteja (gouthamteja) is assigned to gteja (ganeshteja) in the target instance.
That is the issue is assigned to the same username but to a different user as the username is same and the full name is different. If I delete the user, all the issues assigned to the user will be misplaced.
Kindly help me out in this issue.
Thanks In Advance,
I recommend you to modify the previous user name to a different user name. JIRA use the username as the identifier instead of full name. Hence when your instance is merge JIRA will use the (ganeshteja).
Hope it helps.
Connect with like-minded Atlassian users at free events near you!Find a group
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no AUG chapters near you at the moment.Start an AUG
We're bringing product updates and pro tips on teamwork to ten cities around the world.Save your spot