[SOLVED] Export function missing after restoring Jira Cloud to Server Edited

Hi

According to documentation in order to import projects from my Jira Cloud is suppose to restore whole system to a Server on a side, and then export from there, which should let me then import selected projects into my prod Jira.

 

All ok, just the problem is the export option is missing after the initial restore from Cloud :)

When trying to access 'backup' URL ie http://myjira:8080/secure/admin/XmlBackup!default.jspa im getting "You must log in as a system administrator to access this page." even for full admin user.

 

Anyone of you had this?

Marcin

2 answers

1 accepted

Interesting. When I login as sysadmin user (after import) I can't see any options available however using the 'backup' link gets me to the settings page where I can see backup options enabled.

Ive been having exactly this issue with the same scenario. thou so far, i am unable to find an 'admin' account that has the right amount of privilege to get to this page.

scratch that, looking specifically for sysadmin and resetting its password gave me all the access i needed. odd though, as i thought that is what jira-administrators group was meant to do??

Suggest an answer

Log in or Sign up to answer
Community showcase
Published Jan 08, 2019 in Jira

How to Jira for designers

I’m a designer on the Jira team. For a long time, I’ve fielded questions from other designers about how they should be using Jira Software with their design team. I’ve also heard feedback from other ...

908 views 3 9
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you