Run groovy scriptas a service (global transition)


I have a script that should transition issues returned by a JQL query. The transition that should be performed is a GLOBAL transition (workflowTransitionUtil.setAction (201)  ).

Actually the script works well in the Script runner interface, executing this global transition on the issues.

But it don't run when I put it in Service. When I put another (non global) transition, it also works well as a Service. 

How can I get the global transition running as a Service? 

Thanks for support! 

3 answers

0 vote

What version? I remember fixing some issue like this a while ago.

Hi Jamie, thanks a lot for answering that fast! We are using JIRA 6.3.13 and ScriptRunner version 3.0.7. Actually performed a ScriptRunner upgrade to 3.0.12 now, but still the same issue. Any idea? Thanks, Sabrina

Could solve the issue by removing conditions from the global workflow transition. I had the conditions: Status not open/closed. But I can remove this conditions and cover this by adapting the JQL query in the script: "AND NOT status in (Open, Closed)". I still use the "hide transition" condition which is working fine :-) (Actually I cannot explain why the conditions mentioned above made problems when I put the script as a service (but not when running the script through the script interface))... Thanks anyway!

Suggest an answer

Log in or Sign up to answer
How to earn badges on the Atlassian Community

How to earn badges on the Atlassian Community

Badges are a great way to show off community activity, whether you’re a newbie or a Champion.

Learn more
Community showcase
Published Sunday in Agility

You asked for it, so we delivered: images on issues have arrived

A picture tells a thousand words. And agility boards have just released their latest feature: cover images on issues – so now your board can tell a story at first glance. Upload attachmen...

672 views 3 11
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you