Root page 'com.atlassian.jira.jira-projects-issue-navigator:null-project-navigator-page' does not e


i've been migrating from 6.4 to 7.3.3 and i have a problem with the system plugin: 

It generate this error when i anvigate into de project or issue 

Root page 'com.atlassian.jira.jira-projects-issue-navigator:null-project-navigator-page' does not exist!

10-04-2017 13-30-01.jpg

When I defuse it I navigate on the projects, but not in the issues.

I'm thinking that it is a bug from the plugin. 

In Jira 7.3.3 I have 8.2.6 version of the plugin:

10-04-2017 13-31-05.jpg

In Jira 6.4 I have 1.18.2:

10-04-2017 13-32-41.jpg

Can, anybody, help me?

Thx in advance.



5 answers

0 vote
Brian Jones Community Champion Apr 10, 2017


How did you upgrade? Did you go stright from 6.4 to 7.3? or did you step through 7.0.x to 7.3? 

I would highly recommend going from 6.4.x to 7.0.11 first. And then from 7.0.11 to 7.3.x

I go directly from 6.4 to 7.3.3

Migrate first from 6.4 to 7.0.11 is mandatory? I migrated from 6.4 to 7.3 and all is done, only this problem. I think the name of the plugin is same in both versions (1.18.2 and 8.2.6) but Jira doesn't find the new version. 

It's possible that it is a bug on Jira 7.3.3?

I'm facing the same problem. Could you solve the problem by migrating 7.0.11 in advance?

I am also having this problem. Has anyone found a way around this?

I migrated from 6.4 to 7.0.11. Then I made a new installation of 7.3 and finally I migrated from 7.0.11 to 7.3.

Thanks a lot for the reply Javi!

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