Rest api add user to group - Cannot edit group memberships

[Tien Hoang]

I got that error message when trying to add a user to group via rest api 

{"errorMessages":["Cannot edit group memberships, as external user management is enabled, please contact your JIRA administrators."],"errors":{}}

My curl - running with site admin account

curl -u u:p -X POST -H "Content-Type: application/json" --data '{"name":"test6"}'  https://host/rest/api/2/group/user\?groupname\=administrators

Please help, thanks :)

[Nic Brough -Adaptavist-]

Cloud uses "external management" automatically.  You can't amend users and groups in JIRA on Cloud, and that's why your REST calls are failing.

You have to do it via Cloud user management which you can get to through the JIRA admin UI, but it's actually a separate system.  That does not support REST calls for updates (yet - Atlassian have it on the list and have said they're going to do it)

[Stefan Arnold]

Maybe you use external user management?

When you use as example active directory for user management and the connection is set to

Read Only
Users, groups and memberships are retrieved from your LDAP server and cannot be modified in JIRA.

then you cant modify the group memberships with restapi.

Can you add users to groups in jira directly?

[Tien Hoang]

Yes i can add user to group in Jira admin directly and my cloud instance just completely new with all default setting. 

[Stefan Arnold]

mmh, tried you curl statement and its working fine for me. correct response and the test123 user is correctly added to jira-administrator group. iam using jira server so iam not sure if some rest api calls are not allowed for cloud.

$ curl -k -u admin-p -X POST -H "Content-Type: application/json" --data '{"name":"test123"}'  https://host/rest/api/latest/group/user\?groupname\=jira-administrators
Enter host password for user 'stefanadmin':
{"name":"jira-administrators","self":"https://host/rest/api/2/group?groupname=jira-administrators","users":{"size":8,"items":[],"max-results":50,"start-index":0,"end-index":0},"expand":"users"}

[Tien Hoang]

Yes seems that it not work on jira cloud :( 

[Fernando Boucquez (PPL)]

We are facing the same problem in some cloud hosts, newer ones. The odd thing is that old hosts also have centralized user managment but changing groups memberships works?

[nm]

@Tien Hoang @Fernando Boucquez (PPL)Created a bug ticket for this problem https://jira.atlassian.com/browse/JRACLOUD-67284