New to Jira here. I setup the resolution screen to appear in all transitions to done. This part works, everytime I "close" an issue the resolution screen appears. But if I chose a resolution different from "done" e.g. duplicate or fixed, this is ignored and the resolution is always stored as "done". Can someone help me out? I am not sure how to troubleshoot this.
As Rahul Suggested, you check any postfunction directly updating the field.
in the above check Resolution set to Done
or check any other postfunction which generates ISSUE_UPDATED event. It triggers all event listeners which listen the event and may change Resolution their also.
Badges are a great way to show off community activity, whether you’re a newbie or a Champion.Learn more
Connect with like-minded Atlassian users at free events near you!Find a group
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no AUG chapters near you at the moment.Start an AUG