I have the Resolution field on a screen as part of the Create transition. The user will set the value, however, it simply reverts to Unresolved after the issue is created. I've confirmed the Post Functions are not resetting the value, so I'm confused why the user's selected value doesn't get set.
This issue only happens during the Create transition; it works as designed with other transitions.
To solve the presented question, I suspect you've got a post-function or listener clearing it. Have a look at the issue history - does that show the selected value?
However, are you really sure you want to create resolved issues? There are a couple of times where it's appropriate, but for the most part, you really don't want to do that.
Ok, a history change would mean a listener or something after the initial creation.
Problem is that if you rule out post-functions and those listeners, there's actually nothing else that would do it. It must be an add-on interfering somehow. It's working fine on my test box (which is plain JIRA, some test data and some add-ons that don't get entwined with create)
I’m a designer on the Jira team. For a long time, I’ve fielded questions from other designers about how they should be using Jira Software with their design team. I’ve also heard feedback from other ...
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