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Reset Password not actually resetting password

Sean Patterson4
Sean Patterson November 8, 2011

Used the forgot password link to send myself an email to reset my password, follow the link in the email to reset, says password reset after I make a new one, but I cannot log in with the new password, have never been able to log in.

Is the password actually being reset? There was a previous bug that was closed with the same issue.

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Michael Knight
Michael Knight
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
November 9, 2011

Hi Sean,

This sounds buggy. Please submit a support request so we can look into this further for you.

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Michael Knight
Michael Knight
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
November 9, 2011

The resolution to this issue is covered in https://answers.atlassian.com/questions/20125/cannot-change-password-never-able-to-log-in?page=1#20134

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