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Hello everyone
This is the use case I´m trying to accomplish: When transitioning an issue through the workflow, a manually set flag should automatically be removed.
Platform: Jira Cloud / Next Gen Project
In order to do so, I created the following automation:
Actually a quite simple thing. But when the rule is about to be applied, nothing is happening. Instead I get the following error report from project automation:
Anybody has a clue what´s that cause and how to fix it?
Given that you are on Next-gen I assume you created a "Flagged" field in that project? You can't reference the system default Flagged field in your NG project and I have to wonder if that is the conflict. It might be interesting to rename your NG project field to something else and see if the Automation allows you to reference and yield success.
Hi @Jack , thanks much for your quick response. This is a fresh setup project with no custom fields created.
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disclaimer: I don't use NG projects but I'm unaware of Flagged applying to them. Do you have a different experience? can you point me to where this feature applies to NG?
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well I just found it referenced in the docs - add-your-team-to-next-gen-boards . So let me have a look at something and test it out.
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Sure thing. Once you are on the board you find a menu element on each card. This lets you add a flag to mark the corresponding issue.
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So I think the issue is that the "Flagged" field that is being referenced in the Automation is not the same as the "Flag" for NG projects. I suspect that you can't get there from here on NG at this point. However, it may be possible via the "more options" but I am just not sure. Maybe a quick support ticket w/ Atlassian Support will confirm.
Please keep us posted here either way.
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