Releasing project fails in Jira because of Bamboo

[Asmo Tuomisto]

We have Jira 4.4.1 and Bamboo 2.6.1

When trying to make release in Jira it says that Failed to parse Bamboo plan list: JSONObject shortName not found.

What is this shortName, where could I find it?

Could I cut off the link between Jira and Bamboo, Is Bamboo then useless without Jira-connection?

[Faisal · Accepted solution]

Hi there,

As per mentioned in the related support request that you have raised, I believe that the error may happen because JIRA 4.4.1 is not compatible with Bamboo 2.6.1. JIRA is using JIRA Bamboo plugin to allow integration with a Bamboo instance, and since JIRA 4.4.1 ships with JIRA Bamboo plugin version 4.3 which apparently is only compatible for Bamboo 3.2 and above, I believe that this could be the root cause of the problem.

Hence in order to fix this problem, you may kindly upgrade your Bamboo version to a later version to allow integration with JIRA 4.4.1. Alternatively if you are not using Bamboo feature in JIRA (such as releasing a version and link it to a plan), you may kindly remove the application link in between JIRA and Bamboo, and Bamboo should still be working separately.

I hope that this will help.

Cheers.