Releasing project fails in Jira because of Bamboo

We have Jira 4.4.1 and Bamboo 2.6.1

When trying to make release in Jira it says that Failed to parse Bamboo plan list: JSONObject shortName not found.

What is this shortName, where could I find it?

Could I cut off the link between Jira and Bamboo, Is Bamboo then useless without Jira-connection?

1 answer

1 accepted

Hi there,

As per mentioned in the related support request that you have raised, I believe that the error may happen because JIRA 4.4.1 is not compatible with Bamboo 2.6.1. JIRA is using JIRA Bamboo plugin to allow integration with a Bamboo instance, and since JIRA 4.4.1 ships with JIRA Bamboo plugin version 4.3 which apparently is only compatible for Bamboo 3.2 and above, I believe that this could be the root cause of the problem.

Hence in order to fix this problem, you may kindly upgrade your Bamboo version to a later version to allow integration with JIRA 4.4.1. Alternatively if you are not using Bamboo feature in JIRA (such as releasing a version and link it to a plan), you may kindly remove the application link in between JIRA and Bamboo, and Bamboo should still be working separately.

I hope that this will help.

Cheers.

Suggest an answer

Log in or Join to answer
Community showcase
Sarah Schuster
Posted Jan 29, 2018 in Jira

What are common themes you've seen across successful & failed Jira Software implementations?

Hey everyone! My name is Sarah Schuster, and I'm a Customer Success Manager in Atlassian specializing in Jira Software Cloud. Over the next few weeks I will be posting discussion topics (8 total) to ...

2,975 views 12 18
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you
Atlassian Team Tour

Join us on the Team Tour

We're bringing product updates and pro tips on teamwork to ten cities around the world.

Save your spot