Redmine Importer Issue

I have checked the requirements and ensured everything was correct before I began. I have tried the import multiple times and get the same result every time.

What happens is, after I select the project mappings and hit "Next", the application makes a request to http://localhost:8080/secure/admin/ImporterCustomFieldsPage!default.jspa?externalSystem=com.atlassian.jira.plugins.jira-importers-redmine-plugin:redmineTrackerImporter

but never gets a response.

I disabled my firewall as a test to see if my system was blocking it, but nothing still.

Please let me know if I need to provide more info (request headers, etc.)

Thanks for any suggestions.

Paul

1 answer

Sorry Paul for late response. I believe that the best thing will be to raise support ticket here https://support.atlassian.com.

Suggest an answer

Log in or Join to answer
Community showcase
Sarah Schuster
Posted Jan 29, 2018 in Jira

What are common themes you've seen across successful & failed Jira Software implementations?

Hey everyone! My name is Sarah Schuster, and I'm a Customer Success Manager in Atlassian specializing in Jira Software Cloud. Over the next few weeks I will be posting discussion topics (8 total) to ...

2,811 views 11 18
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you
Atlassian Team Tour

Join us on the Team Tour

We're bringing product updates and pro tips on teamwork to ten cities around the world.

Save your spot