Receive Jira notifications only in channel, not as private message

[Jakob Jungmeier]

Hello

Every time when something is happening in Jira, it will appear in two sections. We want to have it in the #jira channel, but it also opens in the app section at the bottom of the side menu as well.

I cannot find a way to disable it. 

Can you help me with that?

[Jakob Jungmeier]

Now I found the solution.
I do not know, why this was not working before, but with "\jira manage" I can unsubscribe to the jira bot. 
I tried this many times before but got always to the connect section of the bot. 

[Krishnanand Nayak]

are you on cloud or server? Also what plugin are you using for this integration?

[Jakob Jungmeier]

We are using Cloud and the corresponding app.

[Krishnanand Nayak]

not sure about your setup, but each app will have the option for either posting  to a Channel or as the App Bot.  

[Jakob Jungmeier]

Well.. I know, I have this situation. 

I do not want to have a private message pop up from the bot and I cannot find any option to turn this off without disabling the whole app for the entire company. 

We only want to have the bot in the channel. At the other slack accounts it is working like this. 

[Krishnanand Nayak]

https://confluence.atlassian.com/jiracorecloud/jira-cloud-for-slack-950819031.html this is what i found in the documentation.  Maybe this can help. 

[Jakob Jungmeier]

That's what I found, too. 

There only stands how to turn it on, not how to turn it off. 

[Krishnanand Nayak]

try adding the bot to the channel maybe thats what is needed:

/jira connect

[Jakob Jungmeier]

Sadly that is also not working. It popups in two locations.

In the channel and as personal message in the "Apps"-section

[Krishnanand Nayak]

oh ... i guess we will to wait for some expert to respond to this :(