Re-enable Agile plugin after failed upgrade

MagnusB February 16, 2018

 

Our upgrade failed and we reverted back to the old version but in the process the Agile plugin was disabled.

Is i possible to just enable the plugin again or do we need to re-enable through some other way?

Are we running any risk of destroying data when re-enabling the plugin?

Grateful for any hints or tips regarding this

 

1 answer

0 votes
somethingblue
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
February 21, 2018

Hi Magnus,

Hopefully you've been able to re-enable agile, however, if you're still running into this you can re-enable this via the database if you cannot re-enable via the UI.  Take a look at the knowledge base article JIRA application does not start due to disabled bundled plugin to find the disabled add-ons and re-enable them.  

I would also take a look at the atlassian-jira.log to see what is being reported in terms of why the add-on cannot be initialized and let us know if you see anything that you need assistance with.

Cheers,

Branden

Suggest an answer

Log in or Sign up to answer
TAGS
AUG Leaders

Atlassian Community Events