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REST/Python: "The reporter specified is not a user."

I like to clone a ticket but things are going wrong when the original reporter is no longer active.

I use the following to set the reporter:


The exception that is thrown = The reporter specified is not a user.

I can print the name of the reporter, confirming its existence in the DB:

print("Reporter=%s" % (

Which returns: Reporter=username.contractor


Could somebody please advise what I need to reference to set the reporter in case the user is no longer active?


2 answers

0 votes
Dirk Ronsmans Community Leader Jan 11, 2021

Hi @Lucas Molenaar ,

Could you specify what version of jira/jsd you are on? A lot of these features including inactive users have changed throughout the versions.

This might be similar to which has a lot of "affected versions" so it would help to narrow down the issue and hopefully a workaround. 

You are absolutely right, forget to mention that:

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