Query only user

[John Szarek]

I want my support teams to be able to query the bugs and look up the progress on their bugs. Only a few key personell will be entering new bugs / features / enhancements....

How do I setup query only users?

Since they are read only, do I have to purchase a License for each one?

[John Szarek · Accepted solution]

http://confluence.atlassian.com/display/JIRASTUDIO/Managing+Users+and+Groups

Thanks Jobin, that got me to finding this page. Trying it now.

[Jobin Kuruvilla [Adaptavist]]

Give just the 'Browse Project' permission on JIRA.

http://confluence.atlassian.com/display/JIRA/Managing+Project+Permissions

As long as a user can login, it is counted against license. You may have a single read only user or provide Anonymous read access if it is just for read only purposes!

[John Szarek]

Anonymous read access is exactly what I am looking for. I have just started looking at Jira so any guidance would be great.

[Jobin Kuruvilla [Adaptavist]]

It is the same permissions. Use 'Anyone' group for 'Browse Project' permission. Checkout the above link for more on permissions.