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Problem with attachments after server migration

Александр
Александр
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May 24, 2019

Hello, after transferring to another Jira server, attachments have stopped opening. Error 404 per page

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Fabio Racobaldo _Herzum_
Fabio Racobaldo _Herzum_
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May 24, 2019

Hi @Александр ,

 

how did you transferred JIRA to the other server? You should backup the attachment directory from the source server and restore to the target one.

A compete guide is available here https://confluence.atlassian.com/adminjiraserver071/migrating-jira-applications-to-another-server-802592269.html?_ga=2.103306308.57902366.1558511200-1752810218.1547796499#MigratingJIRAapplicationstoanotherserver-2.4BackupyourattachmentsandindexdirectoriesiflocatedoutsideyourJIRAhomedirectory

Hope this helps,

Fabio

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