Prepopulating Summary field using javascript not working

In field configuration, in the description field for Summary I've added the following:

<script type="text/javascript">
if (AJS.$("#summary").val().length <= 0){
AJS.$("#summary").val("Issue Type");
}
</script>

When I go to create an issue that uses this field configuration, the Summary field will momentarily contain "Issue Type" but then it is wiped out and the summary field is empty.

What could be causing this?

All help appreciated.

Karla

1 answer

Your javascript is executing too soon (ie before the page data is actually loaded.    I would try either putting this code, so it executes on jquery ready event or time delay the code execution.

If your JIRA version >= 6.2 then you might need to use the announcement banner instead.

https://confluence.atlassian.com/display/JIRA/Fields+Allowing+Custom+HTML+or+JavaScript

Suggest an answer

Log in or Join to answer
Community showcase
Sarah Schuster
Posted Jan 29, 2018 in Jira

What are common themes you've seen across successful & failed Jira Software implementations?

Hey everyone! My name is Sarah Schuster, and I'm a Customer Success Manager in Atlassian specializing in Jira Software Cloud. Over the next few weeks I will be posting discussion topics (8 total) to ...

3,096 views 13 18
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you
Atlassian Team Tour

Join us on the Team Tour

We're bringing product updates and pro tips on teamwork to ten cities around the world.

Save your spot