Possibilitiy to assign JIRA issues only to users WITH JIRA access

Hi,

We have some people that left our company so we obviously don't expect them to work in JIRA anymore.

I realized we are not able to delete them from JIRA because they have opened or worked on some issues, which makes sense. So what we did is removed their access to JIRA but kept them as-is in JIRA.

Now I would like to know if there is a possibility NOT to assign them any issue or said differently to have their users de-activated. Is this possible (being able to assign issues only to users having a JIRA onDemand access activated?).

Thanks for the update.

Olivier

1 answer

1 accepted

This widget could not be displayed.

Have a look at the permission scheme(s).

These explicitly contain a line like "assignable user" with a list of who can be assigned an issue - it matches a user against groups, specific users, roles and other variable ways of identifying someone (e.g. assignee or reporter)

All you need to do is make sure your "dead" users do NOT match assignable-user any more. A common config is to say "jira-users" = "assignable user", so to fix that, you simply remove dead users from that group.

edit - note that this doesn't affect their accounts, and it won't change issues they are currently assigned to, all it does is remove them from the assignable list.

Thanks a lot for the quick and relevant answer Nic!

Suggest an answer

Log in or Sign up to answer
Community showcase
Published Friday in Jira

New 5k User Limit and Other Cloud Updates

Hi all! Lauren here from the Enterprise Cloud marketing team.  I have some exciting Cloud updates from #AtlassianSummit that I wanted to share. We want everyone in your organization to be ab...

108 views 0 3
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you