Portfolio hiararchy themes and initiatives is synced to Jira but not displayed properly

Alexander Krickl
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July 10, 2019

I've created the new hiarachy for themes and initiatives in Portfolio.

Therefore I added the required standard issue types in Jira, meaning Theme and Initiative.
After this I created the hiararchy Theme and Initiative in Portfolio.
Thats all from the configuration what seems to be required.

Then I created Different Themes, Initiatives, Epics and Storys and linked them together, meaning Initiatives have a Theme and Epics have a Initiative, thus as Storys are having Epics as parent.
All looks fine in Portfolio.

When I synchronize those changes into Jira everything seems to be correctly synchronized to Jira validating those issues in Jira.
Storys are having a linked epic.
Epics are having a Initiative as parent link.
Initiatives are having a Theme as parent link.

But back in Portfolio the hiararchy is gone. Selecting Themes or Initiatives doesn't show any linked issues although those issues still having the correct Parent link in Jira.

I don't know if there are any additional configurations required to do or if there is a bug or something different.

Maybe somebody of you could help.

We wanted to evaluate Portfolio, thus we have the Trial licence running.

 

Thanks a lot

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