Can I add a JIRA custom fields in the SLA rule?
Field Name: Product Type
Field Type: Drop Down
Field Value: X, Y and Z.
We need to add SLA rules:
1) If Product Type is X and Priority is Major then SLA rule is ....
2) If product Type is Y and Priority is Critical then SLA rule is...
We have already got the trial version, it is due to expire on 20/08/2016. Your plugin looks really good. The only thing holding us from buying is the above question.
Connect with like-minded Atlassian users at free events near you!Find a group
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no AUG chapters near you at the moment.Start an AUG
We're bringing product updates and pro tips on teamwork to ten cities around the world.Save your spot