I'd like to have a proper report system to gather weekly and monthly insights regarding the efficiency of my team. Regular Jira reports do not represent info as it is, always get major errors and inconsistency in numbers.
1. Amount of tasks completed in general and by each team member (breakdown by task types).
2. Time spent on each task
Since it's not a development team, we do not work within strict Scrum guidelines, we do not track time and do not have story points, this makes the 'Time spent' issue difficult. However, when we have the ticket in Kanban board, it automatically tracks time of how long a certain ticket has been in that column, is it possible to gather that info as 'Time spent'?
Are there any suitable plug-ins for this?
please have a look at our app Status History PRO and its special viewer which gives you opportunity to create report with tasks and their times in each status. You can use it without time logged, and create a solution that suits your needs.
More details can be found here.
Lime Trees Support Team
Hello @Nika Aydinyan ,
Our team at OBSS created Time in Status app for this exact need. It is available for Jira Cloud, Server and Data Center.
Using Time in Status you can report how much time each issue spent on each status, each assignee or even each user group. (useful for calculating lead/cycle times and identifying bottlenecks in your process). You can also see the number of times each status or transition was used (very useful for inspecting things like reopen counts). You can also list the status entry/exit dates.
You can get sums or averages of issues, grouped by any issue field(s) you like.
You can produce reports based on the default 24/7 calendar or define your own business calendars with custom workdays and working hours.
All data can be exported as XLS, XLSX, CSV.
You might look at the plugin Time in Status for Jira Cloud, it has a lot of functionality that I think you might be interested in. As the name might suggest, it works for cloud version :)
This plugin has more metrics and reports generating features I think might be helpful for you.
Learn how to use two new reports for next-gen projects in Jira Cloud: Cumulative flow diagram and Sprint burndown chart. Ivan Teong, Product Manager, Jira Software, demos the Cumulative ...
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