Outgoing mail in JIRA Service Desk

Hi Team,

when I invite a user or a customer into my JIRA  Service Desk, which outgoing email is JIRA using to do that?




1 answer

This widget could not be displayed.
Ivan Tovbin Community Champion Dec 11, 2017

Hi Radim,

I assume you would like to edit these emails or, even better, turn them off. Unfortunately you cannot do that. Check this suggestion ticket for more details:


Hi Ivan,

thank you for the answer. My question was, which email sends the Invitation. I assume the whole Topic is a bug, see https://jira.atlassian.com/browse/JRASERVER-62061. That´s why I was confused before I found the issue.

Suggest an answer

Log in or Sign up to answer
Atlassian Summit 2018

Meet the community IRL

Atlassian Summit is an excellent opportunity for in-person support, training, and networking.

Learn more
Community showcase
Posted Wednesday in New to Jira

Are you planning to trial, or are currently trialling Jira Software? - We want to talk to you!

Hello! I'm Rayen, a product manager at Atlassian. My team and I are working hard to improve the trial experience for Jira Software Cloud. We are interested in   talking to 20 people planning t...

139 views 2 0
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you