Outgoing mail in JIRA Service Desk

Hi Team,

when I invite a user or a customer into my JIRA  Service Desk, which outgoing email is JIRA using to do that?




1 answer

0 votes
Ivan Tovbin Community Champion Dec 11, 2017

Hi Radim,

I assume you would like to edit these emails or, even better, turn them off. Unfortunately you cannot do that. Check this suggestion ticket for more details:


Hi Ivan,

thank you for the answer. My question was, which email sends the Invitation. I assume the whole Topic is a bug, see https://jira.atlassian.com/browse/JRASERVER-62061. That´s why I was confused before I found the issue.

Suggest an answer

Log in or Sign up to answer
Community showcase
Posted Sep 18, 2018 in Jira

What modern development practices are at the heart of how your team delivers software?

Hey Community mates! Claire here from the Software Product Marketing team. We all know software development changes rapidly, and it's often tough to keep up. But from our research, we've found the h...

25,360 views 2 7
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you