Once a task is created, I need an automation rule to send an email notifying the approval

[SAzaruddin_mp]

Once a task is created, I need an automation rule to send an email notifying the approval group, project leads, and admins that they are the only ones authorized to approve the task. Once approved, the task’s status should automatically change to In Progress.

[Bill Sheboy]

Hi @SAzaruddin_mp 

Adding to the ideas from @Valerie Knapp ...

For a question like this, context is important for the community to help.  Please post the following:

• what type of project is this (e.g., company-managed, team-managed, etc.),
• an image of your complete automation rule in one image file,
• images of any relevant actions / conditions / branches,
• an image of the audit log details showing the rule execution, and
• explain what is not working as expected and why you believe that to be the case.

Kind regards,
Bill

[Valerie Knapp]

Hey @SAzaruddin_mp , thanks for your question. 

Please check out the automation library to get started, for example, here is a rule template for your user case https://www.atlassian.com/software/jira/automation-template-library/rules#/rule/112184 

Typically, we would support you with troubleshooting a rule that isn't working, rather than to write it for you. 

Please have a go and let us know if you get stuck or need help. 

Cheers

[SAzaruddin_mp]

I'm struck on this i tried to do that, but email is not going to any of the user that i mentioned

Kindly help me resolve this issue

[Valerie Knapp]

Hi @SAzaruddin_mp , thanks for your feedback. As @Bill Sheboy , we need more information to be able to help, like to see the rule, when you're trying to run it and what the audit log says.

Please provide more information. 

Cheers