Oauth Integration between Jira and Service Now

Aditya Verma
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November 7, 2017

Can we have Oauth Integration between Jira and Service Now?

I have come across that Jira support only Oauth 1.0 and does not support Oauth 2.0(https://jira.atlassian.com/browse/JRASERVER-43171 ), where as Service Now Geneva Release Support only Oauth 2.0 and does not support Oauth 1.0(https://docs.servicenow.com/bundle/geneva-servicenow-platform/page/administer/notification/concept/c_OAuthEmailAuthentication.html).

Will this have any impact? 

Also if someone can provide some relevant links for Oauth authentication between Jira and Service Now.

Thanks in Advance!!

1 answer

1 vote
Peter DeWitt
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November 7, 2017

@Aditya Verma,

Oauth 2.0 is not backward compatible with 1.0 or 1.1

https://www.oauth.com/oauth2-servers/differences-between-oauth-1-2/

However, if you want to experiment...

From the ServiceNow side: Section 6.2: http://wiki.servicenow.com/index.php?title=REST_API#OAuth_with_REST&gsc.tab=0

From the JIRA side: https://confluence.atlassian.com/jiracoreserver075/allowing-oauth-access-935563742.html (switch to cloud documentation if needed)

And if you just want to connect the two, Go2Group makes great addons for this.

https://marketplace.atlassian.com/plugins/com.go2group.ca.jiraconnector.servicenow/cloud/overview

 

.pd

Aditya Verma
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November 7, 2017

Thanks @Peter DeWitt for providing the info and relevant links.

We have connected Jira and ServiceNow with the help of a custom plugin, this mechanism uses basic authentication.

So, with Jira supporting only OAuth 1.0 and Service Now supporting only Oauth 2.0, is it possible to have Oauth authentication between these two applications?

 

Regards,

Aditya

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