Hi Team,
Could you please suggest how to implement this ?
On a given project = Change Management BI Implementation (CHGIMPBI), with ABC component, reported by XYZ resource
if XYZ try to transition this ticket to "waiting for approval", can we add a trigger to let XYZ notified along with BBB who is the assignee to a ticket with BI Implementation (BIIMPL) project with "in progress" status and the ABC component?
We have script runner, JMWE, JSU , addons, we are on v8.13.3.
Thanks!
Hi @Lakshmi S,
I believe you can do that with scriptrunner's postfunction
If I understood correctly
if(currentuser == xyz/reporter){
assignee = assignee of 2nd project issue
sendmail to assignee& reporter/xyz
}
below is the snippet I used with a project to send custom mail
if(isThere){
ApplicationUser user = userManager.getUserByName("kagovin2")
watcherManager.startWatching(user, issue)
def emailBody = "body "
sendEmail("mail1, mail2", "some text", emailBody)
}
def sendEmail(String emailAddr, String subject, String body) {
SMTPMailServer mailServer = ComponentAccessor.getMailServerManager().getDefaultSMTPMailServer()
if (mailServer) {
Email email = new Email(emailAddr)
email.setSubject(subject)
email.setBody(body)
mailServer.send(email)
log.warn("Mail sent")
} else {
log.warn("Please make sure that a valid mailServer is configured")
}
}
BR,
Leo
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