Not receiving verification email to login

D Q
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October 5, 2023

I was not able to receive verification emails, and I have tried to resend the verification emails to my email address many times, but it didn't work.

 

I have also checked my spam and deleted emails folders, and it's not there either.

 

Please help, thanks! 

1 answer

1 vote
Ash Yadav
Community Leader
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October 5, 2023

Hi @D Q welcome to the Atlassian Community! 


You may need to wait a little bit between resending verification requests. 

If waiting a few hours doesn't resolve this, I'd recommend reaching out to Atlassian Support as your email address may be on a suppression list.

Source: https://community.atlassian.com/t5/Bitbucket-questions/Not-receiving-verification-email/qaq-p/2299767

Atlassian Support: https://support.atlassian.com/ 

 

Kind Regards,

Ash 

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