Our team cannot receive an email from JIRA. Following are the results of the research I've done. Can somebody give any idea why we are encountering this issue. Thanks
problem is i can't see the outgoing email config. i can only see the attached. note i am a site-admin and JIRA administrator but not JIRA system administrator. some are saying that i have to be a JIRA system administrator to access the outgoing email config. Unfortunately i cannot see the option to add a JIRA system administrator.
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