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Not receiving e-mail notifications

Stuart Allen1
Stuart Allen
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November 28, 2011

I also tried sending a mail from within the Administration panel (Issues->Mail->Send E-mail) to an entire group; it says the mails are sent successfully, but we never receive them. It's not in the spam folders.

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Michael Knight
Michael Knight
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
November 29, 2011

Hi Stuart,

If you submit a support request about this and reference the URL to this question, we can investigate the problem for you.

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