When viewing Administration>System>Outgoing Mail, there is no option to configure a new smtp mail server.
We are using JIRA Cloud, and I am a System Admin.
Correct, you can't add more smtp servers to Cloud, that's a restricted function. You don't need to, as Cloud has it's own smtp system.
Thanks for the quick response!
So it there any way to enable emails to users on mentions? We are not currently seeing any email notifications.
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There's no way to "disable" them, but you do need to make sure you have the following configuration:
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