No deseo la aplicación

Gloriana Córdoba Soto
I'm New Here
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January 30, 2025

¡Buenos días! En mi caso yo no he hecho ninguna inscripción, sino que estoy en el mes de prueba gratis. En el cual se indica que se debe señalar que no deseo adquirir la aplicación antes de finalizar el mes.

2 answers

0 votes
Trudy Claspill
Community Leader
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January 30, 2025

Hola @Gloriana Córdoba Soto ,

Bienvenido a la comunidad Atlassian.

¿Quieres deshacerte de tu aplicación Jira por completo para todos los usuarios que tengan acceso a ella?

¿O quieres bajar al plan que sigue siendo gratuito?

Si desea deshacerse por completo de la aplicación Jira para todos los usuarios que tengan acceso a ella, puede encontrar información sobre cómo cancelar su suscripción aquí:

https://support.atlassian.com/subscriptions-and-billing/docs/manage-your-bill-for-standard-and-premium-plans/

Si desea bajar al plan que sigue siendo gratuito, puede encontrar información sobre ese proceso aquí:

https://community.atlassian.com/t5/Jira-articles/How-to-Downgrade-Jira-Software-from-Standard-to-Free/ba-p/2299949

 

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Hello,

Welcome to the Atlassian community.

Do you want to get rid of your Jira app entirely for all users that have access to it?

Or do you want to downgrade to the plan that remains free?

If you want to get rid of the Jira application entirely for all users that have access to it, you can find information on cancelling your subscription here:

https://support.atlassian.com/subscriptions-and-billing/docs/manage-your-bill-for-standard-and-premium-plans/

If you want to downgrade to the plan that remains Free, you can find information on that process here:

https://community.atlassian.com/t5/Jira-articles/How-to-Downgrade-Jira-Software-from-Standard-to-Free/ba-p/2299949

I don't want the app
Good morning! In my case, I have not made any registration, but I am in the free trial month. In which it is indicated that it should be noted that I do not wish to purchase the application before the end of the month.

0 votes
Mohanraj Thangamuthu
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
January 30, 2025

Hello, Good day. The free plan allows only 10 users. Please refer to this link to make sure you are on the free plan and not in a standard trial/evaluation plan. https://support.atlassian.com/jira-cloud-administration/docs/what-is-the-free-jira-cloud-plan/

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