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sravani vennapusa
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February 6, 2025

which validator in JIRA helps if someone enters "issue found in" = production they cannot select any environment except production.

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Aron Gombas _Midori_
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February 7, 2025

You can implement that kind of logic with ScriptRunner behaviours.

The advantage of this approach vs automation rules is that it will enforce the logic when you fill out the "Create Issue" or "Edit Issue" forms. Automation rules can check the entered values only after the issue has been created, AFAIK. That is a less friendly user experience.

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Trudy Claspill
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February 6, 2025

Hello @sravani vennapusa 

Welcome to the Atlassian community.

Jira does not have any native functionality to support that in real time. There are third party apps that might help you with that, depending on the type of project you are using.

You could create an Automation file to look at the field for the specified text, and then set the Environment field to Production if the text is found. More information about Automation Rules here:

https://support.atlassian.com/cloud-automation/docs/jira-cloud-automation/

Which solution would you like to explore?

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