New Jira Popup View - Aug 2017 - How to Customize Fields?


When clicking on an issue in the current sprint, it brings the new Jira popup modal window now, instead of the sidebar.

I have no problem with this, however, is there a way I can add fields to this popup? It is very limited in information.

Ideally, I want to be able to view and edit the story points of the ticket from this popup.

4 answers

1 accepted

Hey @Umer Saeed – we've recently shipped the ability to view and edit story points from the new issue view on the board. Let me know if you're still having difficulty with this.

Unfortunately there is currently no way to customize the display of fields – but this is something that we're working on. If the new design currently doesn't meet your needs, you can go back to the old view by switching the feature off in your user profile.

If you have any feedback for the team you can click the "Give feedback" button in the top right. We read this daily and use this to inform what we build and improve next.

You can also read to learn more about the new issue view and "Watch" the page to get notified of when we make improvements to the experience.

Hope this helps!

Hi Kai

Thank you so much - this is just what I was hoping for - it works great! :)

1 vote

Hi Umer,

I have not found a way to modify the Retrospective time pop-up and I did not see a Suggestion/Feature Request for that either.  At this time I would suggest going to JAC and creating a Suggestion ticket. 

Add your use case to the description and this will get the request in front of our developers.  Once you do that please post the link here so the community can vote on the issue and add impact.



OK Thank you Branden.

I have one small addition. If I have used special formatting (bullets etc) on a comment field, it is shown as is on the new modal, but with a warning: "This text has unsupported formatting"

Also, no custom markup can be used when entering a new comment including (x) (/) style.



Due date is missing!!

Besides, I use confluence w/ jira and mention in confluence is disappeared in new jira issue view.

Suggest an answer

Log in or Sign up to answer
How to earn badges on the Atlassian Community

How to earn badges on the Atlassian Community

Badges are a great way to show off community activity, whether you’re a newbie or a Champion.

Learn more
Community showcase
Published Thursday in Jira Service Desk

How the Telegram Integration for Jira helps Sergey's team take their support efficiency to the bank

...+ reading Fantasy). The same is true for him at the bank he works for: Efficiency is key when time literally equals money. Read on to learn how Sergey makes most of the time he has by...

213 views 0 2
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you